LIONEY Shipping and Delivery Policy
At LIONEY, we’re committed to delivering your order promptly and securely. Below is our shipping policy to ensure a smooth experience for you.
Shipping Locations:
All orders are shipped from Phoenix, AZ, and we offer international shipping options as well.
Carriers:
We partner with trusted carriers such as USPS, DHL, and UPS to ensure reliable delivery every time.
Delivery Timeframes:
- For US orders, you can expect delivery within 3-6 business days.
- For Canadian and UK orders, delivery typically takes 7-14 business days.
- Orders are processed within 1-2 days, with most fulfilled the same or the next day after purchase. Please note, if your order is placed on a Friday, it will be fulfilled immediately on Monday.
Tracking:
We provide tracking information for all orders so you can monitor your delivery’s progress with ease.
Shipping Rates:
- US shipping is affordably priced at $5.99.
- For Canadian orders, shipping is $12.
Back Orders:
If any items in your order are back-ordered, we’ll ship the available items right away. Once the back-ordered items are in stock, they’ll be sent to you at no additional cost.
Need Help?
We’re always here to assist you with any questions or concerns. Please feel free to reach out to us at info@lioneycare.com.
Thank you for choosing LIONEY—we appreciate your trust in us!